Azure FastSupport Service
Azure support from Microsoft via CSP is by email with a 24 hour response SLA
For most companies, this level of support is not adequate. That's why we offer enhanced Support services and our Microsoft Tier 1 Partner status provides peace of mind that your problem will be resolved quickly.
Our comprehensive Azure FastSupport Service is affordable and scalable. It provides a dedicated team of Microsoft experts to support your IT department and removes the burden of end user support.
Rapid response times - Our expert Microsoft-certified analysts provide flexible support serviced quickly and efficiently via telephone and online 24x7x365.
Technical Account Management - Our service provides a dedicated Technical Account Manager throughout your contract to provide dead clear Office365 guidance.
Risk Management - Our support reduces the risk of down time. We can monitor and patch your VMs and inform you of any potential security issues which arise.
Our Microsoft certified Analysts and your dedicated Technical Account Manager will provide architectural guidance and Azure planning and strategy to help you get the most out of cloud 24x7x365 via telephone and online.