We have over 3,000 employees across more than 30 locations in the UK, Germany, Austria, Switzerland, Belgium and the USA. Help us deliver digital transformation through outstanding technology services and solutions for our remarkable customers.
Join our creative and collaborative company that puts our customers at the heart of everything we do. Be challenged, rewarded and excited every day with the support to develop and grow.
Explore our vacancies with the quick links below:
Level 3 Infrastructure Engineer | Collaboration Solution Specialist | Service Desk Technical Analyst | Senior Project Manager | Transition Manager | License Solution Specialist| Collaboration Engineer | Health & Safety Advisor | Senior Network Consultant | Senior Collaboration Consultant | Level 2 Infrastructure Engineer| Internal Support Engineer | Service Delivery Coordinator | Delivery Team Manager |
We are currently recruiting for a Level 3 Infrastructure/Automation Engineer to join our busy team based from our Datacentre in Huntingdon, Cambridgeshire. You will be responsible for the day-to-day proactive management and support of servers, storage and associated technologies which provide the foundation for CANCOM UK and customer services. Working as part of a team, the ideal candidate needs to be flexible to accommodate customer requirements and possess the drive to provide a high level of customer service. In addition to this, good problem solving and troubleshooting skills along with the ability to step logically through issues and clearly communicate with stakeholders.
We are now recruiting for a Collaboration Solution Specialist reporting to the Solution Specialist Lead. You will be working as part of the ‘Platform Solution’ team focused on selling and designing advanced collaboration solutions for end customer utilising CANCOM cloud hosted Cisco HCS platform and Cisco Contact Centre Solutions. Your daily interface will be with CANCOM Sales Team and the CANCOM Platform Architects. Typical duties will include customer business requirement gatherings to aid High Level Design, Statement of Works creation and vendor commercial packaging.
We are now recruiting for 3 enthusiastic Service Desk Technical Analysts to provide dedicated desktop support for our clients end users. As the 1st line customer champion, they will be the focal point for ensuring that user incidents and requests are progressed to resolution within multiple technologies.
We are now recruiting for a Senior Project Manager. This role will be responsible for high quality project management service to internal and external clients for large, complex projects end to end including full management of the delivery team. Support Sales and Managed Services in the winning of new business, and project commercials.
Working as part of a hand-picked team you’ll be working on the Transitions of new and renewed contracts into our rapidly expanding customer base as well as internal CANCOM projects. You will play a key role in ensuring and verifying that contractual obligations have appropriate SLAs and that commercial and technical resource are in place to allow new services to be adopted and supported. This will involve ensuring the validity of requirements that have been captured, making sure they are accurate and sufficiently detailed, and that the necessary due diligence has been conducted.
We are now recruiting for a Licence Solution Specialist to join our Alliance team. This person will be required to work with customers to understand the customer business needs and translate these requirements into customised licensing/contracting solutions. They will work in close partnership with sales teams to develop strategies for increasing revenue/profitability and improving customer satisfaction by accelerating technology solutions to meet customer needs.
In this role you will lead the Health and Safety agenda for the CANCOM UK group. Promoting a positive and engaging health and safety culture throughout our business, you will be the main point of contact for all queries relating to Health and Safety providing guidance to all designated CANCOM offices in line with Health and Safety Legislation and best practice. You will develop and implement a health and safety management system which meets the needs of our business. You will be responsible for the smooth running of Facilities department at our head office in Wisborough Green, West Sussex and lead the environmental and sustainability agenda for the CANCOM UK group.
We are now recruiting for a Senior Network Consultant working as part of the delivery team focused on customer project deployments across Wide Area Network technologies such as MPLS and SDWAN as well as Enterprise Networking technologies including but not limited to Routing, Switching, Wireless and Security. You will be responsible for assisting in the creation of Low-Level Design documents as well as operational handover to support documents for delivered projects. Design and implementation are a core element of the position, candidates must display the ability to provide end-to-end complex solutions.
We are now recruiting for a Senior Collaboration Consultant working as part of the delivery team focused on customer project deployments with a focus within the Cisco Contact Centre space as a primary function. Responsibilities include working closely with the project managers to deliver projects to customer requirements. Documentation as well as delivery will form a crucial part of the role, you will be responsible for assisting in the creation of Low-Level Design documents as well as operational handover to support documents for delivered projects.
We’re now recruiting for a Level 2 Infrastructure Engineer to join our busy team based from our Data centre in Huntingdon. Working as part of a small handpicked team, you will help to provide and maintain the core services of CANCOM UK Managed Services. You will work on technical calls for all hardware and software-related issues raised by both customers and our in house and remote management and monitoring solutions. Your primary responsibility will be to ensure logged tickets are updated within the agreed SLA’s for our customers
We have an opportunity for a Support Engineer to join our busy Internal Support Team based at our Head Office in Wisborough Green. The main focus is to provide support for the use of key business applications. The role can be varied and covers a wide range of technologies so the candidate must be able to adapt to changes in responsibilities and duties as appropriate
We are now recruiting for a Service Delivery Coordinator to join our Service Delivery Team. The role will involve developing relationships with CANCOM customer, internal business areas and suppliers. You must be a confident communicator at all levels and work well as part of a team. Primarily responsible for supporting our customers and the Service Delivery team, comprising Technical Account Managers and Service Delivery Managers. The role requires great attention to detail and accuracy.
We are now recruiting for a Delivery Team Manager to join our Professional Services department. The role of the Team Manager (TM) is an individual who is responsible for all the Technical Consultants (TCs) from initial recruitment and through their continued development maintaining a professional working relationship with all TCs within the Professional Services Delivery team.
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